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We all know Social Media has boomed over the past few years, and sites such as Facebook and Twitter continue to grow in size and influence.

In Australia alone:

* 1 in 2 Australians use social networking sites, such as Facebook or MySpace
* On average, Australians are members of 2.7 different sites and 8% of all time spent on the       internet is on social networking sites
* Each session at a social media site ranges between 20 – 30 minutes on average
* Facebook has more than 5 million Australian users as at May 2009
* LinkedIn's Professional Network has seen a 23% increase in users over the past 8 months, reaching more than 637,000 Australian users
* Twitter has experienced nearly 50% growth in the past month, with an annual growth of 3,220%
* In April 2009, Twitter was the 37th most visited site by Australian users, breaking in to the highly competitive top 40

Social networking has passed through its ‘rebellion’ stage where users reject it as a viable marketing tool, and is now identified as a legitimate method of reaching customers. Social media tools are highly influential, and have a significant (and now measured) impact in the real world.

I can almost guarantee that some - if not a large portion - of your target market are utilising these sites - and they are more than likely to be sharing honest opinions and information about their tastes and preferences.

Check out the full Symantec article on Social Media including how to stay secure online.

The simple message coming from research into the habits of businesses in a recession is that a recession is NOT the time to cut your marketing budget. In some instances increasing your marketing activity during a recession can actually edge out the competition.

Social Media budgets are one of the first to be increased, namely because they are normally the cheapest. New research suggests that 53% of marketers aim to increase their social media budget in 2009.

These tools, properly managed, can have a rapid and measurable word of mouth result for your product or service. A word of warning: social media tools have passed the experimental phase and are now a legitimate marketing channel, so make sure you have a strategy in place to manage and track your results.

More on Social Media Strategy:

- Get started with your Social Media strategy

- Podcast on implementing a Corporate Social Media strategy

- Internet Marketing Trends in 2009


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There is a somewhat divided audience on the value of Facebook as a genuine business tool. Many still regard the service as a frivolous use of time that saps valuable business hours, while others utilize the social media giant as an integral part of their regular marketing campaigns. 

Whichever side of the fence you sit, it is worthwhile understanding how Facebook - when used appropriately - can be a brilliant addition to your online marketing arsenal.

The Facebook Pie
While sites like MySpace are beginning to stagnate and see a decline in monthly visitors, Facebook continues to go from strength to strength. Visitor numbers in April were up over %14 on March, reaching over 100 million unique views. 

Facebook can be thought of as a virtual replica of an ‘offline’ network which can be used to reach potential customers with your marketing message, in the same way you would at a conference or networking event.  With the average number of friends for any given user being well over 100, the opportunity is massive, and best of all, it’s predominantly free to use. 

Most would agree that a business without advertising is like waving in the dark - you know that you are there, but nobody else does. So get started now by standing on the shoulders of a social media giant:

Create a Page
Do you have a brand, a band, a company or project that has news to share and that might warrant some fans? Why not create a page to promote it? Pages are simple to upkeep, and as your fan base grows you have an opt-in market who you can target with short sharp news bursts on a regular basis. If your brand is your name, it might pay to have a full profile on facebook as well, which lends a more personal touch. Don't forget to add a button on your website suggesting visitors 'Become a Fan'

Create Events
If you have something going on, tell people! Events on Facebook are a great way to reach friends, and, provided you leave the event open to invite others, can be passed from hand to hand without your input. Referral business is powerful, and friends who recommend your event to others are a great sales tool.

Create a Group
Relatively self explanatory, the Facebook group is a collection of users who share a common interest. There is no charge for members to join your group, and users can share images, video and comments in an open forum. You can send out invites to Events and share news with your group, knowing that they opted to be part of it.

Place an Ad
If you have a marketing budget, Facebook ads are a great way to target a very specific demographic of users on the site. Their profiling is well filtered, giving you the opportunity to reach those people that match your target market best.

Promote It!
Remember how we discussed waving in the dark? This applies to Facebook campaigns too! Place icons or buttons on your company website, incorporate news about your group/page/event into your next email newsletter, and so on.

Monitor your progress 
Facebook is no different to any other marketing tool. Keep track of how effective campaigns are by monitoring fans, attendance at events, ad responses, discussion about status updates, and so on.

Fun follows Function
Ultimately, we will still use Facebook to do what it was originally intended for - connecting with friends. Just make sure that you reserve those happy snaps from the office party last friday for your close pals only.


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On the back of the whirlwind success of viral videos such as the Susan Boyle audition, interest around highly effective viral video campaigns has been high.

Visible Measures, a company that tracks video campaigns, recently showcased those videos making it into the exclusive 100 million views club, including - to my delight - the Charlie Bit My Finger... Again vid.

The list is compiled using a platform called True Reach to examine the actual brand impact of a video campaign online.

While most of the top 18 are professional music or movie clips, the list shows that user generated content can achieve 100 million plus views.

Tracking website metrics is a vital part of any online campaign, no matter how great or small. There are a plethora of tools and services which can be used to track statistics of your site, and one such service is Alexa.com, used frequently as a reliable reference for up to date site statistics.

What is Alexa?
Alexa has developed a massive database of web statistics, including rankings and traffic information for many sites around the globe. The company was established in 1996 and has helped revolutionise web navigation and intelligence.

Review Alexa Statistics
To review site information of interest, visit the Alexa Site Info page and simply enter the site(s) you wish to review. Vital statistics will be displayed on screen.

Have Alexa track your site
To gather data on your own website, you need to request a visit from the Alexa bot. Visit the Site Owners page to edit your site information, add widgets and more.

Have questions? Contact Emma